List of products and services that need to be accessible after 28 June 2025 in the EU

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Samantha Fletcher
Samantha Fletcher Member (Full) Posts: 187
in Policy and Legislation

On the 28th June the following products and services in European will need to comply with the accessibility act.

List of products and services that need to be accessible after 28 June 2025

Products:

  • Consumer general-purpose computer hardware systems (i.e. computers, tablets, laptops) and operating systems for those hardware systems (e.g. Windows or MacOS);
  • Payment terminals (for example, in shops or restaurants) ;
  • Self-service terminals related to the services covered by the Directive (ATMs, ticketing machines, check-in machines, and interactive self-service terminals providing information ;
  • Consumer terminal equipment with interactive computing capability, used for electronic communication services (in other words, Smartphones, tablets capable of calling);
  • Consumer terminal equipment with interactive computing capability, used for accessing audiovisual media services (for example, TV equipment, such as smart TVs, involving digital television services);
  • E-readers (for example, Amazon Kindle or Tolino e-reader);

Services:

  • Electronic communication services (for example, services of Orange, or Vodafone)
  • Services providing access to audio-visual media services (for example, websites or apps of TV channels like BBC iPlayer and video on demand platforms like Netflix)
  • Consumer banking services (for example, withdrawing money, transfers, online banking, opening a bank account)
  • E-books
  • E-commerce (meaning, websites or mobile applications through which companies sell their products or services online)
  • Specific elements of transport services related to information and ticketing, except as for urban, suburban and regional transport services for which only the self-service terminals are covered by this Directive.

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